Legal
Privacy Policy
Effective Date: June 26, 2026 | Last Updated: June 26, 2026
On Call Notary, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our notary services or visit our website. Please read this policy carefully.
1. Information We Collect
- •Contact Information: Name, email address, phone number, and mailing address.
- •Identity Verification Data: Government-issued identification documents required for notarization, including passport or driver's license information.
- •Document Information: Documents submitted for notarization or apostille services.
- •Session Data: Video recordings of remote online notarization sessions, as required by law.
- •Communications: Records of your correspondence with us, including emails and messages submitted through our contact form.
- •Payment Information: Billing details processed through our secure payment providers. We do not store full payment card numbers.
We collect information you provide directly to us when you use our services, including:
2. How We Use Your Information
- •Provide, operate, and improve our notary and authentication services.
- •Verify your identity as required by applicable notarization laws and regulations.
- •Communicate with you regarding your appointments, requests, and inquiries.
- •Comply with legal obligations, including record-keeping requirements for notarized documents.
- •Protect the security and integrity of our services and prevent fraud.
- •Send administrative communications, such as appointment confirmations and service updates.
We use the information we collect to:
3. How We Share Your Information
- •Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., identity verification platforms, video conferencing providers, payment processors), subject to confidentiality agreements.
- •Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights and safety of our clients and the public.
- •Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- •With Your Consent: For any other purpose with your explicit consent.
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with applicable legal and regulatory requirements. Notarization records, including session recordings and document copies, are retained in accordance with state notary laws, which may require retention for a period of years.
5. Data Security
- •Encryption of data in transit using TLS/SSL protocols.
- •Secure storage of documents and session recordings.
- •Access controls limiting who can view your information.
- •Regular security assessments of our systems and processes.
We implement industry-standard security measures to protect your personal information, including:
While we take reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
6. Your Rights and Choices
- •Access: Request a copy of the personal information we hold about you.
- •Correction: Request correction of inaccurate or incomplete information.
- •Deletion: Request deletion of your personal information, subject to legal retention requirements.
- •Objection: Object to certain processing of your information.
- •Portability: Request a portable copy of your data in certain circumstances.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our site. You may control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
On Call Notary, LLC
Email: [email protected]
Phone: +1 (757) 609-0199